Diane Blair Williams, MSHCA, BSN

A nurse for nearly 30 years, Diane Williams has worked in the world of managed care quality improvement since the late 1980s. An NCQA surveyor since 1995, she has expertise in the following NCQA accreditation and certification products: HP, HIP, DM, CVO, SNP, MBHO, Quality Plus, OC, POC, NHP, and WHP.

Ms. Williams received her Bachelor's degree in nursing from Oregon Health Sciences University, and her Masters of Science in Health Care Administration from Trinity University. In addition to her work with NCQA, she has served as  Editor in Chief of Lippincott’s Case Management: Managing the Process of Patient Care, Manager of Utilization and Case Management Services for Aetna Health Plans, Associate Manager Medical Services and Quality Improvement for The Prudential Insurance Company of America, and a nurse in the U.S. Army Nurse Corp. 

Ms. Williams has published articles on disease management, case management, and managed care accreditation since the early 1990s.