The Basics

This standard requires that your DTM program have a quality measurement process.  It must be read in conjunction with the quality management standards in the PHARM Core module. Those standards outline in detail URAC's requirements of the organization's quality management program.  If you are involved in quality management of the DTM program, you will need to know about those requirements.

Management Tips

The quality management program description that is used to meet the QM standards in the PHARM Core module will need to specifically address the quality measurement within the DTM program.  Make sure not only that the program description addresses DTM, but also its implementation within the DTM program is fully documented.

URAC Accreditation Tips

This standard is weighted 3.

All you need to submit for the desktop review is the quality management program description and or the drug therapy management program description, whichever describes the quality measurement program.

During the on-site review, your program leadership will give a presentation describing the quality management program, including your quality improvement projects, particularly as it relates to drug therapy management, to the on-site reviewer.