The Basics

This standard requires that your organization's quality management program have sufficient staff and other resources to function properly.  While this does not necessarily mean your organization has a distinct department solely dedicated to quality management, it does require that at least some portion of some employees' time be dedicated to quality management, and the fact be clearly delineated in both the quality management program description and job descriptions of the involved personnel.

URAC Accreditation Tips

This standard has a weight of 2.

For the desktop review, submit the quality management program description and the job descriptions of staff members involved in quality management.

Again, during the onsite review, the reviewer will focus on examining quality management committee minutes and interviewing staff members involved in quality management.