URAC P-MR 3 -- Is a Communications Plan Required?

The "stem" of P-MR 3 provides, in part,

The communications plan (required under Core 22) provides that, at the time of enrollment, consumers are provided with materials that clearly explain . . .

The question is, "what required plan?"  Core 22 doesn't require a communications plan.  In fact, it's not about communications at all -- it's about consumer safety, at least in v. 2.1 of Core.  

So what's this about?

In this video, we explore what happens when URAC changes one standard and doesn't follow the ripples of that standard all the way out to other standards.