URAC Wellness Standard 1 -- Scope of Wellness Program


This standard requires that the wellness organiztion's P&Ps clearly define the wellness program.  The written description(s) in the organization's documentation should address the program's covered risk-types, interventions, what "completion" of the program constitutes, and what it expects as outcomes. 

All five elements of this standard are mandatory.

URAC envisions that applicants would submit detailed documentation to demonstrate compliance with this standard.  This documentation likely should be presented in various forms, both internal policies and procedures as well as program descriptions, and consumer-facing marketing and educational materials.

This is a typical first standard for a URAC module, in that it requires broad and detailed program descriptions that will be used by URAC reviewers to get them oriented to the structure and nature of the program under review.  The onsite review portion for this standard is likely to be limited to a cursory examination of the program documents already submitted on desktop review and an interview of the relevant staff members to ensure that they understand and implement the program as described in those documents.