Certification of Organizational Management 1.0

C-OPIN 0 FOCUS AREA OVERVIEW: OPERATIONS AND INFRASTRUCTURE

Submited by: Tom Goddard

The Basics

This group of standards focuses on your organization's design and oversight of its work processes and service delivery.

Management Tips

The underlying purpose of these standards, according to URAC, is to promote excellence, innovation, and accountability as components of the continuous improvement of your services and products.

Accreditation Tips

As you'll see, the scope of this group of standards is broad, and encompasses all the functions of the organization within the scope of the accreditation.

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