Certification of Organizational Management 1.0

C-PMI 0 PERFORMANCE MONITORING AND IMPROVEMENT

Submited by: Tom Goddard

The Basics

This cluster of standards focuses on your quality management program and performance improvement.

Management Tips

The emphasis in this area is on quantifiable performance measures and goals for performance improvement across the enterprise.

Accreditation Tips

This focus area requires rigorous measurement, ongoing monitoring, and periodic evaluation of both performance and the effectiveness of the quality management program.

  • Core 4.0 Pre-release / 12.31.2018

    C-RM 3-1: Information Systems Risk Assessment and Reduction

    URAC assumes that your organization has a comprehensive risk management program, and in this standard, requires that your information systems are a component of that system. Specifically, the IT component must address explicitly data storage, gathering, and transfer.Your organization must conduct risk assessment in these three areas, and that assessment must periodically include "an entity with th...

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  • Core 4.0 Pre-release / 12.26.2018

    C-RM 2-3: Business Continuity Plan Testing

    Your organization must test its business continuity plan ("BCP") no less frequently than every two years. Notably, the BCP test can be a tabletop exercise, which URAC defines as:test of a Business Continuity Plan (BCP) that includes documentation of the following aspects of the test:A tabletop exercise simulates an incident in an informal, stress-free environment.The participants who are usually t...

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  • Core 4.0 Pre-release / 12.26.2018

    C-RM 2-2: Pharmacy Emergency Management Plan

    Applicable only to organizations seeking accreditation in one of URAC's pharmacy modules, this standard requires that your business continuity plan describe an emergency management system that addresses how the organization will distribute medications in the event of an emergency. The description must address the organization's facilities, its services, and its products in some detail. As was the...

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