IHS Healthcare Consulting Services Catalog

How IHS Engagements Work

IHS is a specialized healthcare consulting firm founded in 2002 by Thomas G. Goddard, JD, PhD, former Chief Operating Officer and General Counsel of URAC. Unlike large generalist consulting firms, IHS focuses exclusively on healthcare accreditation, compliance, and program development — which means every engagement is led by a principal with decades of direct experience in the standards being implemented.

Our consulting model is principal-led, scope-based, and tailored to each client's specific situation. Engagement fees are customized to your organization's size, accreditation history, documentation maturity, and timeline — IHS does not publish fee schedules. Every engagement begins with a complimentary discovery call that produces a fixed-fee proposal.

Below, the full catalog is organized into the three IHS practice lines. Click any service to see the full service page, FAQ, comparison, cost guide, and case study template.

1. Accreditation Consulting Services

IHS guides organizations through a third-party accrediting or certifying body's process — initial, renewal, or multi-body coordinated engagements. Most accrediting bodies (URAC, NCQA, NABP, HITRUST, CARF, and others) use "accreditation" and "certification" interchangeably across their program catalogs, and IHS handles both under the same consulting process: gap analysis against current standards, documentation development and remediation, Standard-by-Standard Review, mock surveys, on-site survey support, and post-survey corrective action planning. IHS covers 20+ accrediting and certifying bodies, organized below into topical groupings for ease of browsing.

Health Plan, PBM & Managed Care Accreditation

Accreditation and certification services for health plans, pharmacy benefit managers, case management and utilization management organizations, and health equity programs. Includes URAC and NCQA frameworks for health plans operating under state regulatory requirements, ACA Marketplace participation, Medicaid MCO contracting, Medicare Advantage, dental plans, workers' compensation UM, independent review organizations, and independent dispute resolution entities.

Network Accreditation

Accreditation for health plan networks, dental networks, and clinically integrated networks. These programs address the provider network infrastructure that underlies managed care delivery — network adequacy, provider credentialing, access standards, and quality measurement at the network level.

Pharmacy Accreditation

Accreditation services across the full pharmacy spectrum — specialty pharmacy, mail service, compounding, infusion, home infusion, and digital pharmacy operations. IHS covers URAC, NABP (formerly VIPPS), and ACHC pharmacy programs and helps clients navigate state licensure, PBM network requirements, and accrediting body-specific standards simultaneously.

Patient Care & Clinical Program Accreditation

Accreditation and designation programs for clinical care delivery, disease management, care coordination, contact centers, independent medical examinations, and community health worker programs. These programs address how organizations manage patient care across the continuum — from initial contact through transitions and ongoing management.

Workplace, Employer Health & Behavioral Health

Accreditation and designation programs for employer-sponsored health programs, workplace mental health, opioid stewardship, parity compliance, and health equity initiatives. These programs address the growing intersection of employer benefits, behavioral health integration, and population health management.

Facility & Clinical Accreditation

Facility-level accreditation across diverse clinical settings — DMEPOS supplier operations, dialysis centers, behavioral health, cellular therapy, correctional healthcare, human research protection, home health and hospice, hospital quality management, and federally qualified health centers. IHS works with eleven different accrediting bodies across these service lines.

Digital Health & Cybersecurity

Accreditation and certification programs that address how healthcare organizations deliver care, transmit data, and protect information across digital channels. These engagements serve health plans, pharmacies, facilities, and technology vendors alike.

Professional Certification

Individual professional certification programs that validate healthcare management competencies. These programs certify individuals rather than organizations and demonstrate mastery of healthcare quality, accreditation, and management principles.

URAC Health Care Management Certification Consulting

More programs than listed. The services above represent the IHS product lines with dedicated pages on this site, but IHS consults on every major URAC and NCQA program — URAC alone maintains more than 40 programs across pharmacy, patient care management, administrative management, digital health, and health plan categories — as well as ACHC, NABP, HITRUST, CARF, FACT, DNV, NCCHC, AAHRPP, Joint Commission, and other bodies not shown above. If you need consulting on a program that is not listed here, schedule a discovery call and we will confirm scope on the call.

NCQA Accreditation & Recognition Programs

ACHC Accreditation Programs

NABP Accreditation Programs

CARF Accreditation Programs

Compliance Programs

340B Program Compliance

All IHS engagements begin with a complimentary discovery call. During the call, we will discuss your organization's accreditation, compliance, or program development needs, current documentation maturity, timeline, and regulatory constraints. At the conclusion, you will receive a fixed-fee proposal tailored to your specific situation.

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2. Compliance Services

Standalone regulatory compliance work that is not tied to an accreditation cycle. IHS compliance engagements address state health plan mandates, CMS updates, 340B program compliance, NYSDOH CLEP and laboratory-developed test compliance, telehealth and remote patient monitoring regulatory work, HIPAA and healthcare cybersecurity, AI governance in healthcare, and ongoing compliance program monitoring. These engagements typically run as retainers or event-response projects and often run in parallel with accreditation work.

IHS also supports clients with state health plan mandate tracking, CMS regulatory change management, ongoing HIPAA and cybersecurity compliance, telehealth regulatory monitoring, and compliance program oversight outside the accreditation cycle. These engagements are typically scoped as long-term retainers or event-specific responses. Contact us to scope a compliance engagement.

3. Program Development & Standards Development Services

IHS does not only help clients meet standards — IHS helps clients build programs and standards from the ground up. Program development engagements produce the operational infrastructure (policies, procedures, quality management systems, program architectures) that a client needs before they can pursue accreditation or operate a new line of business. Typical program development clients are organizations entering a new line of business, organizations building a compliance function from zero, and organizations designing new healthcare delivery models.

How to Choose the Right Service

If you know exactly which accreditation, certification, compliance program, or program-build engagement you need, navigate directly to the relevant service page. Each service page includes a FAQ, process overview, cost guide, comparison (where applicable), and a case study template showing the IHS engagement model.

If you are not sure which practice line or which product applies to your organization — or whether you need multiple simultaneously — a discovery call with IHS will produce a recommendation based on your state regulatory requirements, payer contract requirements, and strategic goals. Many IHS clients engage across two or three practice lines at once: a health plan entering the PBM market, for example, may need a program build for the new PBM line, ongoing compliance for the state mandate environment, and URAC or NCQA accreditation to unlock payer network participation.

Why IHS

Integral Healthcare Solutions is a specialized healthcare consulting firm with over 25 years of URAC and NCQA expertise. Every engagement is principal-led by Thomas G. Goddard, JD, PhD, former Chief Operating Officer and General Counsel of URAC. IHS is a consulting firm that helps organizations achieve URAC, NCQA, NABP, ACHC, HITRUST, CARF, and related accreditations, navigate the full spectrum of healthcare compliance, and build healthcare programs and standards from the ground up. The principal-led model means every client engagement is directly supervised and executed by a leader with decades of direct experience in the standards being implemented.

Last Updated: April 2026

Schedule a Discovery Call

Every IHS engagement begins with a complimentary discovery call with Dr. Goddard. No obligation — just a focused conversation about your goals and a scoped proposal tailored to your situation.

Schedule a Free Discovery Session